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Passenger Guide of Shenzhen Bao'an International Airport

Passenger Guide

Departure:
Domestic Departure:
Domestic Check-in ==>Security Check ==>Domestic Concourse==>Boarding

International Departure
International Check-in ==>Baggage check-in ==>Joint Inspection(Inspection&Quarantine, Customs, Immigration, Security Check) ==>International Concourse==>Boarding

Arrival:
Domestic Arrival:
Gate Arrival==>Domestic Arrival Access ==>Luggage Claim==>Arrival Hall

International Arrival:
Gate Arrival==>International Arrival Access ==>Joint Inspection(Inspection&Quarantine, Immigration)==>Luggage Claim==>Customs==>Arrival Hall

Transfer Process:
Domestic Airline transit Domestic Airline:
After Arrival==>Check in==>Security Check ==>Domestic Concourse==>Boarding

Domestic Airline transit International Airline:
After Arrival==>Luggage Claim==>International Check-in ==>Baggage check-in ==>Joint Inspection(Inspection&Quarantine, Customs, Immigration, Security Check) ==>International Concourse==>Boarding

International Airline transit Domestic Airline:
After Arrival==>International Arrival Access ==>Joint Inspection(Inspection&Quarantine, Immigration)==>Luggage Claim==>Customs ==>Domestic Check-in==>Security Check ==>Domestic Concourse==>Boarding

International Airline transit International Airline:
After Arrival==>Inspection&Quarantine==>Luggage Claim==>Customs ==>International Check-in==>Security Check ==>International Concourse==>Boarding


Shenzhen Bao'an International Airport Index


Service and Facilities

Inquiry Counter
The Inquiry Counter provides passengers with guidance, daily flight information and other convenient services.

Business Center
The Business Center provides passengers with copy, fax, local and long-distance calling, and internet access services. It is located near the Gate 1 on the departure hall of fourth floor.
Phone Number: 86-755-23457903
Open time: 05:30 - 22:30

Luggage Storage
Shenzhen Bao'an International Airport provides services of luggage storage. The ordinary luggage is stored in the computer-controlled cabinets. The luggage which can not stored in the cabinets will be stored in other place as oversized luggage. Passengers are required to produce valid documents to deposit or claim luggage. The luggage need to be checked with using X-ray devices before storage. If Passengers cannot claim their luggage by themselves, they can apply in advance and fill out an entrustment form. Their agents can claim the luggage for them with valid documents.

Location of Luggage Deposit Center:
Near the Gate 1 on the departure hall of fourth floor
Phone Number: 86-755-23457066
Open time: 05:30 - 22:30

Price for Luggage Storage:
Size of Luggage: ≤20cm*40cm*55cm
Price: 4RMB per hour, 15RMB for 24 hours

Size of Luggage: ≤40cm*60cm*100cm
Price: 5RMB per hour, 25RMB for 24 hours

Size of Luggage: ≥40cm*60cm*100cm
Price: 7RMB per hour, 35RMB for 24 hours

Price for oversized luggage is 10RMB per piece per hour, 50RMB per day.

Shenzhen Bao'an International Airport Photo

Related Topic


Lost & Found
Shenzhen Bao'an International Airport provides registration, claim and inquiry services for lost items in the airport. If passengers provide the correct information about the lost items, including name, features, lost date, lost site, etc, they can claim the items with valid documents. Passengers also can entrust agents to claim lost items with entrustment form and valid documents.
The Lost & Found Center is located near the Gate 1 on the departure hall of fourth floor.
Phone Number: 86-755-23452663
Open time: 05:30 - 22:30

Luggage Carts
Shenzhen Bao'an International Airport provides free luggage carts in the terminal.

Medical Services
Shenzhen Bao'an International Airport provides Medical Services of accidental injury, emergency relief and pre-hospital treatment.

WIFI
Shenzhen Bao'an International Airport offers high-speed wireless network access in two terminals.

Shops
The duty free shops in Shenzhen Bao'an International Airport is located in the terminal. Passagers can find the world famous brand and high quality domestic products in these shops.

Hotels near the airport
Sunway Hotel is a 3 star hotel located in the Shenzhen Bao'an Airport. The hotel offers 236 rooms of various kinds. There is free shuttle bus from the hotel to the terminal.
Vienna Hotel (Airport) is another 3 star standard hotel in the Shenzhen Bao'an Airport. It has 123 rooms for travelers choice.